- 1300 882 245
- info@technologycore.com.au
The information below states the manufacturer’s warranty and service details. Contract purchased goods may have a different warranty period and conditions than those listed below.
To claim your warranty, Technology Core requires that you provide Proof of Purchase (Invoice) and Serial Number.
Your Warranty period begins from the date of installation or from the date that the Goods were received.
Please consult with your dealer first for any support queries pertaining to the products purchased.
Immediately advise Technology Core of any damaged Products or queries/complaints that the Dealer, after using its best endeavours, is unable to answer.
Packing, setup, installation, removal for repair or re-installation after repairs are not covered.
Dead On Arrival (DOA)
Technology Core DOA policy is valid for 14 days from the beginning of the Warranty period. If a new product is/has failed upon its first use and is considered DOA by Technology Core, the product will be replaced. All freight, setup and installation costs will be covered.
HDI warrants the construction and components of its products for normal and reasonable use for the period listed below from the date of purchase/lease by the end user. The warranty period for all product accessories is 12 months.
| Product | Model No. | Warranty Period |
|---|---|---|
| Audio & Accessories | HDI-ISS HDi Soundbar HDi Webcam HDi-OPS | 1 Year back-to-base |
| Collaboration Devices | Air Server Connect | 3 Year back-to-base |
| Collaboration Master Screens | HDI-105 CM | 3 Years back-to-base |
| Digital Signage | HDI Vendo Kiosk HDi Vendo Display | 3 Year back-to-base |
| Display Panels (Non Interactive) | HDI-Display | 3 Years back-to-base |
| HDI interactive whiteboards | HDI-86i HDI-92i HDI-105i | 3 Years back-to-base |
| Mobi Trolleys | HDI Ergo Series | 5 Years back-to-base |
| Multi-Touch Screens | HDI-55 EDGE HDI-65 EDGE HDI-75 EDGE HDI-86 EDGE | 5 Years back-to-base |
| Multi-Touch Screens | HDI-98 EDGE HDi-110 EDGE | 3 Years back-to-base |
| Multi-Touch Screens | HDI PCAP PRO | 2 Years back-to-base |
| PCAP Workspace | HDI-Workspace 65 Series 2 | 2 Years back-to-base |
| Projection Whiteboard | HDI-95PW | 1 Year back-to-base |
| Video Wall Displays | HDI-Video Wall | 2 Years back-to-base |
| Wall Mount Bracket Height Adjustable | HDI Ergo Wall Mount | 5 Year back-to-base |
This warranty does not apply to defects resulting from negligence, damage from sharp objects, lack of proper care and maintenance or storage in extreme environments. All decisions of workmanship, failure, misuse and abuse remain with HDI. This is a product warranty only and does not cover the cost of labour or shipping to and from our factory. Items may only be returned with prepaid shipping with the written prior consent of HDI. No warranties other than those contained herein shall be applied. Some products may be manufactured by a third party. These products are warranted by the respective manufacturer.
For service and support please contact Technology core on 1 300 882 245 or log a technical request on our website here: Log a Technical Problem
The AirServer app performance can be impacted by key environmental factors that include
FREE CALL: 1300 882 245
Phone: (+61) 3 9459 6900
Email: info@technologycore.com.au
30/10 Mirra Court, Bundoora, VIC, Australia 3083
21/62-66 Newton Road, Wetherill Park, NSW Australia 2164
Technology Core, (previously trading as TeamBoard Australia) has been a leader in the design, manufacture and supply of interactive solutions since 1987.
©2024 TechnologyCore. All rights reserved
Technology Core, (previously trading as TeamBoard Australia) has been a leader in the design, manufacture and supply of interactive solutions since 1987.
FREE CALL: 1300 882 245
Phone: (+61) 3 9459 6900
Email: info@technologycore.com.au
30/10 Mirra Court, Bundoora, VIC, Australia 3083
21/62-66 Newton Road, Wetherill Park, NSW Australia 2164
©2024 TechnologyCore. All rights reserved